Technology is dedicated to helping you get the most out of our suite of
robust products with superior service and support. Our technical support
experts combine in-depth, detailed knowledge of our products with a commitment
to meeting all of your support needs. And, our PriorityOne Support Plan
is designed to make sure that you have the latest innovations and functionality
at one low price.
As to be expected from any quality company, our technical support team,
with its wealth of experience in the school food service environment,
most likely has encountered your problems before and will be able to resolve
the issues immediately. To assist in more complex computer issues, we
maintain a staff of Network Engineers and Certified PC Technicians, to
aid in resolving technical problems. Our goal is to get you up and running
quickly and to keep you running smoothly.
Continuing with our tradition of open customer communications we maintain
a Customer Response System in which all support calls are logged into
the customer's support history file. To keep the administrators advised
about the status of support calls, letters are automatically sent to the
appropriate personnel outlining the problem and resolution of the support
call. This outstanding follow up service provides you with the necessary
tools required for monitoring Excessive . . . Recurring . . . Preventable
All MiChoice Technology' products have a 90-Day warranty, including 90-Day
complimentary 800 toll free telephone support from the date of purchase.
Optional extended Point of Sale Terminal warranties and telephone support
contracts are available at a nominal fee.