MiChoice Technologies
Priority One Support is a portfolio of complimentary and fee-based service
options that can increase your productivity, help you with questions,
and expand your MiChoice software knowledge. Its range of options comes
with every MiChoice product you purchase. So however you work and whenever
you need help, MiChoice Priority One is there with support you can use
and depend on.
Complimentary
Support
From the moment you receive your MiChoice software, our Priority One
service brings you unlimited access to free technical support, via our
toll free telephone number. All MiChoice software products come with
a 90 day period of complimentary, person-to-person telephone support
that begins from the date the MiChoice software was implemented. In
many cases, you may never need more support than this.
To get the most
benefit out of our products, sign up for a Priority One support contract
and receive prompt, personalized, friendly service from the team that
built the products.
Support contracts
include:
- Updated versions
of MiChoice Technology software, including major releases and patches
- Unlimited toll
free telephone support available 8:00 a.m. - 5:00 p.m CST.
- Email questions
answered within one business day.
- Remote support
via "Eblvd" over the internet.
Pay-As-You-Go
Support
Technical support on a pay-per call basis is $2.95 per minute with a
minimum charge of $40.00. If the problem is a bug in MiChoice Technology
software, you will not be charged for the call.
